Please note all returns will remain unopened for 72 hours to follow government guidelines. A refund will then follow within 48/72 hours.
Please send returns via post to –
Luma Baby Boutique
11-15 Hallcraig Street
Airdrie
Lanarkshire
ML6 6AH
We know that sometimes when you buy something online, it may not fit or suit you like you hoped.
Thats why you can return any unwanted item to us for a refund up to 14 days after purchase, provided it is in its original , unused condition with any tags intact and you the consumer have taken reasonable care of the goods whilst in your possession.
You must also enclose your invoice in your return package.
Unfortunately any items which are found to have stains on the garment cannot be exchanged or refunded unless they are faulty. We understand that you may wish to examine the goods as you would when purchasing from a shop but we do request that hygiene seals are not removed from garments and shoes are only tried indoors.
We recommend you obtain and keep a copy of your proof of postage when returning items to us.
We do not cover the cost of return postage unless items are found to be faulty. If you have a query about a refund on an item you have purchased please e-mail info@lumababyboutique.co.uk
All returns must be made by post to Luma Baby Boutique, 11-15 Hallcraig Street, Airdrie, ML6 6AH
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